Everything you need to know about shopping with LEVORIA. Can’t find your answer below? Our team is always happy to help — just get in touch.
Sizing & Fit
What sizes do you offer?
We stock a wide range of sizes to suit different body types. Size availability may vary by style. If you’re unsure about your size, our team is happy to help you choose the perfect fit.
How do I know which size to order?
Each product includes a size guide to help you find the best fit. If you need additional assistance, feel free to contact our customer service team before placing your order.
Orders & Shipping
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times depend on your location within Australia. International shipping times may vary.
Do you offer free shipping?
Yes — we offer complimentary standard shipping on all Australian orders over $75. Orders under $75 are charged a flat delivery rate, calculated for you at checkout.
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs and estimated delivery times are calculated during checkout based on your destination.
How do I track my order?
Once your order has shipped, we’ll send you a confirmation email with a tracking number so you can follow your parcel every step of the way. If you haven’t received it, please check your spam folder or contact us and we’ll resend the details.
Payments & Offers
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other secure payment options available at checkout. All payments are processed securely.
Do you offer a discount for first-time customers?
New to Levoria? Enter the code WELCOME10 at checkout to enjoy 10% off your first order.
Returns & Garment Care
Do you offer returns or exchanges?
Yes. We accept returns and exchanges on eligible items within our return policy. Products must be unworn, unwashed, with all original tags attached and in their original condition. You can read the full details on our Returns & Refunds page.
Will sold-out items be restocked?
Some of our best-selling styles are restocked, while others are limited edition. If an item is unavailable, please contact us to check future availability.
How can I care for my garments?
We recommend following the care instructions on the garment label. Most delicate fabrics should be hand washed or professionally dry cleaned to maintain their quality.
Visit & Contact
Can I try on dresses in-store?
Absolutely! We welcome you to visit our boutique to try on your favourite styles. Our team is here to help you find the perfect outfit for your special occasion.
How can I contact LEVORIA Boutique?
You can reach us by email, phone, or through our social media channels. Our friendly team is always happy to assist you with any questions before or after your purchase.
Email: [email protected]
Phone: 03 9804 0791
Address: 70B Doncaster Rd, Balwyn North VIC 3104
Instagram: @levoria.au